Privacy Policy
Last updated: November 5, 2025
1. Introduction
Welcome to DearMachines ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our QA testing services.
2. Information We Collect
2.1 Information You Provide
- Account information (name, email address, company details)
- Payment information (processed securely through third-party payment processors)
- Communication data (emails, support tickets, demo requests)
- Technical information about your applications for testing purposes
2.2 Automatically Collected Information
- Usage data and analytics
- Device information and IP addresses
- Cookies and similar tracking technologies
- Log data from our services
3. How We Use Your Information
- Provide, maintain, and improve our QA testing services
- Process your transactions and manage your account
- Send you technical notices, updates, and support messages
- Respond to your inquiries and provide customer support
- Analyze usage patterns to enhance user experience
- Comply with legal obligations and enforce our terms
4. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure data storage, and regular security assessments. However, no method of transmission over the Internet is 100% secure.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service providers who assist in our operations (under strict confidentiality agreements)
- Legal authorities when required by law or to protect our rights
- Business partners with your explicit consent
6. Your Rights
Depending on your location, you may have the following rights:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Data portability
- Withdraw consent at any time
7. Cookies and Tracking
We use cookies and similar technologies to improve your experience, analyze usage, and deliver relevant content. You can control cookie settings through your browser preferences.
8. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.
9. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Address: [Your Company Address]